At Infinity Tours and Travels, we strive to provide the best travel experiences for our customers. We understand that plans can change, and we aim to accommodate your needs. This Refund & Cancellation Policy outlines the terms and conditions regarding cancellations and refunds for bookings made through our website, infinitytoursandtravels.com.

1. General Cancellation Policy

1.1 Cancellation by Customer:

• Tours and Packages: If you need to cancel your booking, please notify us as soon as possible. Cancellations made 15 days prior to the scheduled departure date will be eligible for a full refund, minus any non-refundable deposits or fees. Cancellations made within 7 days of the scheduled departure date will incur a cancellation fee of 70% of the total booking amount.
• Accommodation and Other Services: Cancellation policies for accommodations, flights, and other services may vary depending on the service provider. Please refer to the specific terms and conditions provided at the time of booking for details.

1.2 Cancellation by Infinity Tours and Travels: We reserve the right to cancel any booking if necessary due to circumstances beyond our control, such as natural disasters, political instability, or other unforeseen events. In such cases, we will offer a full refund or an alternative travel arrangement of equal value.

2. Refund Policy

2.1 Refund Eligibility: Refunds will be processed according to the cancellation terms outlined above. To be eligible for a refund, you must provide a valid reason for cancellation and comply with the specified notice periods.

2.2 Non-Refundable Items: Certain items and services may be non-refundable, including but not limited to:

• Non-refundable deposits
• Administrative fees
• Visa and travel insurance fees

2.3 Refund Process: Refunds will be processed within [number] business days from the date of cancellation. The refund will be credited to the original payment method used at the time of booking. Please note that it may take additional time for the refund to appear on your account statement, depending on your financial institution.

3. Changes to Bookings

3.1 Modification Requests: If you wish to modify your booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable fees.

3.2 Transfer of Booking: In some cases, you may be able to transfer your booking to another person. Please contact us to discuss the possibility and any associated fees.

4. No-Show Policy

If you fail to arrive at the designated departure location or accommodation without prior notice, it will be considered a no-show, and no refund will be provided.

5. Contact Us

If you have any questions or need assistance with your booking, please contact our customer service team:

• Email: Info@infinitytoursandtravels.com
• Phone: +91 8271368951

6. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.